How can we help you?

How do a I place an order with Mit Beauty Store?

• You can place your order online, through the website or by emailing us.
• We do not accept mail order or postal orders.
• We do accept PayPal

Product Availability:

What does Availability mean on the product page?

• In Stock means a product is in stock and ready to ship
• Out of Stock means that the product is not currently available and will return at some point. You can email us and we will let you know when a particular product will be back in stock.
• Discontinued Items; these items will be removed from the site and no longer available.
• You can check the stock availability at any point by just emailing us about the product in question and we will be happy to get back to you.

GST or Taxes:

Do You charge tax / GST ?

A Goods Service Tax (GST) is applied to all items shipped to a New Zealand destination, as shown on the product information. The total GST charges will be calculated for you before you place your order.

Payment Methods:

Credit/Debit Card
We accept Visa and Mastercard payments – it’s fast, easy and secure. Payment by credit or debit card is the best way to ensure your order gets to you as fast as possible. We also allow payments by Apple Pay and Google pay.

Afterpay
Afterpay offers instalment plans for online shoppers. Buy what you want today, and pay for it in 4 instalments interest-free.

Laybuy
We offer Laybuy for New Zealand orders. Pay for your items in 6 equal instalments, interest-free.

POLi Internet Banking
Not every Kiwi wants to pay online using a credit or debit card, or accrue debt with a Buy Now/Pay Later service. As many as a third also enjoy direct online payment options¹, which is where POLi comes in.

Direct Credit / Internet Banking
You can pay directly into our account using Internet Banking or at your local branch. Your order will be sent once the payment has been cleared. Just select this option during the checkout process and our account details will be provided. Please make payment within 24 hours of ordering to prevent your order being canceled.

Mit Beauty & Body Care Limited
ANZ
06-0645-0644196-00
Reference: Put your order number
Particulars: Put your first name

Promotion and Discount Codes

Redeem your discount code or promotion code in the discount code box in your shopping cart.  You can only use one discount/promotion code per order.

Order Status

• Pending: Your order has been accepted and will be processed shortly
• Processing: Your order items are currently being gathered and packe readying them for shipping. Your credit card has been fully charged at this stage.
• Complete: Your order has been shipped.

Change or Cancel an Order:

Changes
We try very hard to process and ship your order as qucikly as possible. If you do have to make changes to your order please do so via email as soon as you can. Once your order has reached the complete stage of its process it can no longer be changed.

Cancel an Order
You can cancel your order at any time up until it has been shipped. You will need to contact us via email and we will attended to the cancellation for you. If the order is still in the Pending stage your credit card will not have been charged, however is the order is in the Processing stage we will refund your credit card the entire amount of the order. If the order is in the Complete stage you cannot cancel the order as it has already been shipped.

Privacy Statement

We are very serious about your privacy and the the security of our site.  We will not rent or sell your name, address, email address, credit card information or personal information to any third party. However, we must co-operate fully should a situation arise where we are required by law or legal process to provide information about a customer.  Please read our full privacy statement here.

Site Security

When you go ahead and make an online purchase with Mit Beauty Store, all your information is protected by one of the most trusted and used security systems on the net.

Mit Beauty Store is protected by SSL (Secure Socket Layer) digital certificate which is the industry standard security system and is employed by millions of websites. This security protects and safeguards all your personal and credit card information.

Also you will notice in the URL bar on the left hand side of your browser a small lock will appear signalling that you are in a secure area. You can also click on this lock at any time and view the digitial certificate.

Our 100% trusted SSL digital certificate is issued to us by R3. They provide a high level of encryption that protects and encrypts your information for transmission over the internet.